These terms govern use of the Pylontech information website, inquiry forms, downloadable materials, and project communication channels. Content on this website is provided for preliminary renewable energy storage planning and professional buyer evaluation. It does not replace final engineering review, local code verification, authority approval, or the instructions supplied with actual equipment.
Visitors may review product descriptions, service explanations, blog articles, and application guidance for internal planning. Any capacity, compatibility, lifecycle, or installation statement must be checked against the final datasheet, inverter documentation, project design, and local regulatory requirement before purchase or commissioning.
When you submit an inquiry, you confirm that the information provided is accurate to the best of your knowledge. Pylontech may use that information to prepare product suggestions, compatibility notes, or follow-up questions. A response to an inquiry is not a binding quotation unless a separate commercial document states pricing, validity, delivery terms, and accepted scope.
The website may include general examples for battery storage, BOS components, and solar inverter interfaces. These examples are educational and should not be treated as a site-specific design. Users remain responsible for engaging qualified professionals and complying with safety, electrical, fire, and environmental requirements in the project location.
Product names, model references, installation examples, and service descriptions may change as suppliers, regional requirements, and project conditions change. Availability is not guaranteed by website display alone. Final availability, lead time, accessory scope, warranty terms, and commercial conditions must be confirmed through a written quotation or order acknowledgement. If a website description conflicts with a signed commercial document, the signed document controls the transaction.
Users should not rely on website content to bypass professional judgment. Battery storage involves electrical risk, fire safety review, transport requirements, and operational responsibilities. Before installing or energizing equipment, users must review the applicable manuals, local codes, utility interconnection rules, and project-specific engineering documents. Any misuse of information, unauthorized modification, or installation outside approved conditions remains the responsibility of the user and project owner.
We may update these terms as product information, service processes, or legal requirements change. Continued use of the website after updates means the revised terms apply to future use.